After high school, I worked as a messenger boy at a local bank. I was miserable. I felt like Robin Hood chained in the Sheriff of Nottingham's dungeon. As a would-be writer, I thought it was a catastrophe. As a bank employee, I could barely add or subtract and had to count on my fingers.
More than half of people who leave their jobs do so because of their relationship with their boss. Smart companies make certain their managers know how to balance being professional with being human. These are the bosses who celebrate an employee's success, empathize with those going through hard times, and challenge people, even when it hurts.